Change Banking Details srd.sassa.gov.za

You can change your SASSA grant banking details anytime you want. Here is your guide if you want to know how to change R370 banking details and payment methods. Also, if you just checked your SASSA SRD status check and you find a “Bank details pending” message, you need to add your bank account details for your SRD R370 grant. In this post, I have explained all the steps and procedures for changing and removing the bank details.

How to Change R370 Banking Details?

If you are a beneficiary of the SASSA SRD R370 grant and need to update or change your banking details, the process is simple and can be completed online. Follow this step-by-step guide to ensure your banking information is updated correctly.

Step 1: Visit the SASSA Banking Details Portal

Navigate to the official SASSA website for updating banking details: srd.sassa.gov.za. This portal is specifically designed for SRD beneficiaries to manage their grant-related information, including banking details.

Step 2: Choose Your Category

Once on the website, you’ll need to select your appropriate category:

• South African ID Holder
• Asylum Seeker or Special Permit Holder

This ensures the process aligns with your citizenship or residency status.

Step 3: Locate the Option to Change Banking Details

On the next page, look for the section labeled “How do I change my banking details?”. Click on this option to initiate the process.

Step 4: Enter Your South African ID Number

You will be prompted to enter your South African ID number. Doing so will trigger a secure SMS containing a unique URL sent to the phone number linked to your SRD grant application.

Step 5: Open the URL Sent via SMS

Open the SMS and click on the provided URL to proceed. You will be directed to a secure page where you can enter your updated banking information. Fill in the following details:

• Name of Bank (e.g., TymeBank, ABSA Bank, Capitec Bank, FNB, or Standard Bank)
• Bank Account Title
• Bank Account Number
• IBAN Number (if applicable)
• Swift Code
• Your Full Name

After completing these fields, submit the form.

Step 6: Verify Your Details via OTP

An OTP (One-Time Password) will be sent to your phone number for verification. Enter the OTP to confirm your changes.

Step 7: Wait for SASSA Verification

Once submitted, your updated banking details will be sent to SASSA for verification. This process ensures that all information provided is accurate and valid. After successful verification, your SRD grant payments will be deposited into your updated bank account.

How to Change the SASSA R370 Payment Method?

If you wish to change your SASSA R370 payment method and collect your grant through cash payment at Pick n Pay or Shoprite cash points, follow this detailed guide to complete the process:

Step 1: Visit the SRD Website

The first step is to visit the official SASSA SRD website: srd.sassa.gov.za.

1. Open your preferred web browser (e.g., Google Chrome, Safari, or Firefox).
2. Type srd.sassa.gov.za into the address bar and press Enter.
3. Once the website loads, you’ll find various options for SRD R370 grant services, including application, status checking, and banking detail updates.

Step 2: Choose Your Citizenship

On the homepage, SASSA requires you to specify your citizenship status to proceed.

• Look for the section where you can select your citizenship type.
• Options available:
  • South African ID Holder
  • Asylum Seeker
• Click on the appropriate option that applies to you.

Why this is necessary:

SASSA uses this information to verify your eligibility and provide tailored options for payment methods.

Step 3: Navigate to “SASSA Change Banking Details”

Once you’ve selected your citizenship, locate the “Change Banking Details” option.

1. On the SRD homepage, scroll down to the relevant section.
2. Click on “Change Banking Details” to proceed.
3. Important: This option allows you to modify your existing payment method, whether it’s linked to a bank account or another channel.

Step 4: Choose the Cash Payment Option

After entering the “Change Banking Details” section, you’ll need to choose the Cash Payment method.

1. You will be presented with a list of payment options.
2. Select the Cash Payment Option to collect your grant at Pick n Pay or Shoprite cash points.
3. What this means: Opting for cash payments means you’ll no longer need a bank account. Instead, you can receive your grant directly at designated retail outlets.

Step 5: Enter OTP to Verify

To ensure the process is secure, SASSA will send a One-Time PIN (OTP) to your registered mobile number.

1. Check your SMS inbox for the OTP.
2. Enter the OTP into the verification field on the website.
3. Why this is done:
   1. The OTP verifies that you are the rightful grant recipient and are authorized to make changes to your payment details.

Step 6: Start Collecting Payments Via Pick n Pay or Shoprite Cash Points

Once your payment method is successfully updated, you can start collecting your SRD R370 grant at Pick n Pay or Shoprite outlets.

1. Visit any participating Pick n Pay or Shoprite cash point near you.
2. Present your South African ID and the registered mobile number used during the grant application.
3. Follow the instructions provided at the cash point to receive your payment.

Do’s and Don’ts of Receiving SASSA SRD R370 Payment via Bank in 2025

Receiving your SASSA SRD R370 payment via bank is a convenient method, but it comes with specific guidelines. Following these rules ensures that your payment process is seamless and secure. Here are the Do’s and Don’ts to keep in mind:

Do’s

Use Your Own Bank Account

Ensure the bank account you link to your SASSA SRD grant is registered in your own name. SASSA verifies this to ensure that payments are directed to the rightful beneficiary.

Keep Your Bank Account Active

Your bank account must be active and capable of receiving deposits. Regular transactions will help prevent your account from being marked as dormant.

Ensure Your Mobile Number is Registered in Your Name

The mobile number you use to receive OTPs for payment updates must be registered in your name. This ensures secure communication between you and SASSA.

Verify Your Beneficiary Status

Only SASSA grant beneficiaries are eligible to add or update banking details. Before making any updates, ensure that your SASSA SRD R370 application has been approved.

Update Banking Details Promptly

If your bank account information changes (e.g., account closure or switching banks), update your details promptly on the SASSA SRD website to avoid payment delays.

Check Banking Details Regularly

Periodically verify your linked bank account information on the SASSA portal to ensure there are no discrepancies that could interrupt payments.

Don’ts

Avoid Dormant or Closed Bank Accounts

Dormant or inactive accounts cannot receive payments. Ensure your account is operational and capable of handling deposits.

Do Not Share Your OTP

The OTP sent to your registered mobile number is strictly confidential. Sharing it could compromise your payment security.

Do Not Link Joint Bank Accounts

Joint accounts or accounts with multiple signatories are not allowed. SASSA requires individual accounts for payments.

Do Not Use Incorrect or Mismatched Information

Ensure that the personal information in your SASSA profile matches the details on your bank account. Mismatched information may lead to rejected payments.

Do Not Ignore Communication from SASSA

If SASSA requests verification or additional information, respond promptly to avoid delays or suspension of payments.

How to Change SASSA R370 Banking Details Without a Phone Number?

If you need to update your banking details for the SASSA SRD R370 grant but do not have access to your registered phone number, the process differs slightly. In this situation, you must visit a SASSA office in your region for assistance. Here’s a step-by-step guide:

Step 1: Locate Your Nearest SASSA Office

1. Use the official SASSA website or call the SASSA toll-free helpline (0800 60 10 11) to find the nearest office in your area.
2. Note the address, contact information, and office hours to plan your visit.

Step 2: Gather Required Documents

Before visiting the SASSA office, make sure you have the following documents ready:

• South African ID or a valid asylum seeker/refugee permit (original and a copy).
• Proof of your current banking details, such as a stamped bank statement or an official letter from your bank.
• Any supporting documents for your SASSA SRD grant application (if applicable).

Step 3: Visit the SASSA Office

• Go to the SASSA office during their working hours.
• Request assistance with updating your banking details for the SRD R370 grant.
• Inform the staff that you do not have access to your registered phone number.

Step 4: Provide Identification and Banking Information

• Present your South African ID and other required documents to verify your identity.
• Share your new banking details with the SASSA representative.
• If necessary, complete any forms they provide to process the change.

Step 5: Verification Process

• The SASSA representative will verify your details and process the request.
• They may ask for additional verification steps to ensure that you are the rightful grant recipient.

Step 6: Confirmation of Updated Details

• Once your request is processed, SASSA will confirm the changes.
• They will provide you with a reference number or receipt as proof of your updated banking details.

Change SASSA Banking Details to Capitec for R370 Payment

1. Visit the Website: Go to srd.sassa.gov.za and click “Change Banking Details.”
2. Enter ID: Provide your South African ID number to proceed.
3. Add Bank Details: Select Capitec Bank, enter your account number, and ensure accuracy.
4. Verify OTP: Enter the OTP sent to your registered mobile number to confirm.
5. Wait for Approval: SASSA will verify your new details; this may take a few days.
6. Check Payment Balance Status: Monitor your status on the SASSA website to ensure updates.