Find Your Lost SASSA Reference Number Here

Have you lost your SASSA reference number? If your answer is a yes then you can recover it from this guide. Losing the SASSA SRD grant reference number is very common. There are over 40% of SASSA applicants lost their reference and file number after submitting the SRD grant application. However, luckily you can retrieve this number with our guide.

What is the SASSA Reference Number?

The SASSA Reference Number is a unique alphanumeric code assigned to every grant application submitted to the South African Social Security Agency (SASSA). This number functions as a tracking code and is essential for applicants to monitor the status of their applications or communicate with SASSA about their case.

Example of a SASSA Reference Number:

123456789ABCDE

• Numeric Portion: This represents your unique case or application number.
• Alphabetic Portion: Identifies the type of grant or processing code.

Why Is the SASSA Reference Number Important?

Tracking Your Application (SASSA Status Check)

The reference number allows you to track the progress of your grant application online on our website or through other official channels. It helps ensure you stay updated on whether your application is pending, approved, or declined.

Verification

When contacting SASSA for assistance regarding your application, the reference number works as an identifier, making it easier for officials to locate and review your case.

Proof of Submission

The reference number confirms that you successfully submitted your SRD application and serves as a record for future reference.

Where Can You Find Your SASSA Reference Number?

After Online Submission

If you applied online through the SASSA website or WhatsApp, the reference number is provided at the end of the application process. Save or note it down for future use.

Confirmation SMS

If you apply via mobile, SASSA sends a confirmation SMS with your reference number. Make sure to keep this message safe.

Paper Applications

Once you submit the application to the physical SASSA office, the reference number will be printed on the acknowledgment receipt provided to you.

How Can I Find My Lost SASSA Grant Reference Number in South Africa?

Your SASSA reference or file number is safe. You only need to follow these steps for a successful ID number retrieval. Here is how to get the lost number.

1. Check Your SMS Folder

SASSA often sends your reference number via SMS when you submit your application.

1. Open the SMS folder on your phone.
2. Search for messages from “SASSA” or related to your application.
3. Look for the reference number in the message.

2. Dial the USSD Code (*120*3210#)

You can retrieve your reference number using the SASSA USSD service.

You can retrieve your reference number using the SASSA USSD service.

1. Dial *120*3210# on your phone.
2. Follow the prompts and enter your ID number when requested.
3. Your reference number will be displayed on your screen.

3. Use the SASSA WhatsApp Chat

SASSA’s WhatsApp service is another convenient option.

1. Save the SASSA WhatsApp number (+27 0600 123 456) on your phone.
2. Send a message saying “Hi” to start the chat.
3. Select the option for grant assistance.
4. Enter your ID number when prompted, and the system will retrieve your reference number.

4. Visit the SASSA Office

If you cannot retrieve the number through SMS, USSD, or WhatsApp, visit your nearest SASSA office.

1. Bring your ID document for verification.
2. Explain your situation to the staff.
3. They will look up your reference number in their system and provide it to you.

How to Recover the Lost SASSA Grant Application Linked Phone Number?

We have already explained this guide on our SASSA change phone number page. You can follow that page and find out how to recover a phone number for your SRD grant or any other kind of SASSA grant.