How to Fix SASSA “UIF Registered” Status?

Inflation is rising in South Africa and so is unemployment. In this hard time, many young people are suffering from joblessness. If you ever applied for the Unemployment Insurance Fund (UIF) and now you need SRD R370 payment, your application can get the issue “UIF Registered”.

The database of SASSA can detect your previous grant approvals easily. You can not hide anything from the South African Social Security Agency (SASSA).

If your SRD grant application status comes as UIF registered then you should check if you are still getting the UIF payments. If this is not true then it is due to a system glitch. So you are going to learn how to fix the UIF registered issue and get your application approved for R370 payment.

How to Fix SASSA Status Check Comes as UIF Registered?

1: Get Your Bank Statement for the Last 3 Months

Obtain a recent bank statement to prove you are not receiving UIF payments.

2: Collect Your Last 3 Months’ Payslips

If you were previously employed, provide your latest payslips to show you are no longer working.

3: Visit the SRD Appeal Portal

Go to the SASSA SRD appeal website: https://srd.sassa.gov.za.

4: Enter Your Phone Number

Use the same phone number that you used for your original application.

5: Choose the Reason for Appeal: “UIF Registered”

Select “UIF Registered” as the reason for appealing your declined application.

6: Fill Out the Appeal Application

Enter your personal details and upload any required documents, such as your bank statement or UIF clearance.

7: Submit the Application

Click Submit and wait for SASSA to review and update your application status.

Why Does SASSA Mark Your Application as UIF Registered?

When applying for the SRD R370 grant from the South African Social Security Agency (SASSA), your application may be declined with the status “UIF Registered”. 

This means that the system has detected that you are registered for the Unemployment Insurance Fund (UIF) and are possibly receiving payments from it. 

However, this may not always be accurate. Below are the possible reasons why SASSA marks your application as UIF Registered:

1. You Are Currently Receiving UIF Payments

If you are actively receiving UIF benefits, SASSA will automatically disqualify you from receiving the SRD R370 grant. This is because the Social Relief of Distress (SRD) grant is meant for unemployed individuals who have no other sources of income. UIF is considered a form of financial support, and as long as you are benefiting from it, you are not eligible for the SRD grant.

What You Can Do?

• Check your UIF status on the UIF website or visit the nearest Department of Labour office.
• If you are still receiving UIF, you must wait until your UIF benefits stop before reapplying for the SRD grant.

2. Your UIF Status Is Outdated in the SASSA System

Sometimes, even if you have stopped receiving UIF payments, your details remain in the UIF database. SASSA checks applications against government databases, and if your information has not been updated, the system might still show you as UIF registered.

What You Can Do?

• Contact the UIF office to ensure your record is updated.
• Request a UIF clearance certificate to confirm that you are no longer receiving payments.
• Submit an appeal on the SASSA website (https://srd.sassa.gov.za) to correct the mistake.

3. A System Glitch or Incorrect Data Matching

SASSA uses automated systems to verify applications, and sometimes errors occur. If you have never applied for UIF but still get the “UIF Registered” status, it is then due to a technical glitch or incorrect data matching between the SASSA and UIF databases.

What You Can Do?

• Submit an appeal on the SASSA website by selecting “UIF Registered” as the reason for the appeal.
• Call the SASSA helpline at 0800 60 10 11 for assistance.
• Visit a SASSA office and request a manual review of your application.

4. Your Employer Registered You for UIF Without Your Knowledge

If you have worked for a company in the past, they may have registered you for UIF even if you never claimed benefits. Many employers automatically register employees with the UIF system as part of payroll compliance. 

If your past employer registered you, SASSA may flag you as “UIF Registered”, even though you never received payments.

What You Can Do?

• Contact the UIF Department to check your UIF registration details.
• If you were registered but never received benefits, request a declaration of non-payment from the UIF office.
• Submit an appeal to SASSA with proof that you are not receiving UIF.

Final Thoughts

SASSA marks an application as “UIF Registered” mainly because the system detects a UIF record linked to your ID number. Whether this is due to active UIF payments, outdated records, system errors, or employer registrations, you can resolve the issue by checking your UIF status, appealing the decision, and contacting SASSA for assistance.

If your appeal is successful, your SRD R370 grant will be reconsidered and approved. Always stay updated with UIF and SASSA databases to avoid such issues in the future.

We recommend doing SRD Status Checks as often as possible so you are always aware of the grants you will get!