How to Update Existing Application SASSA R370?
Is your SASSA SRD grant going to end or expired already? You can update your existing application for the SRD R370 grant. In this way, you can be eligible for the grant payment once again. The whole process will take around 20 to 30 minutes.
Let’s dive into the details and find out how to get your grant application approval once again if you need this payment.
You need to do a SASSA status check and find out if you are still eligible for the SRD grant payment.
Why Update Your SASSA R370 Application?
You may need to update your application for different reasons:
- Your phone number has changed.
- Your banking details are incorrect or outdated.
- Your home address has changed.
- Your employment status has changed.
- Your personal information has mistakes.
- SASSA has requested an update.
Documents Needed for Updating
Before updating, make sure you have the necessary documents:
- South African ID or asylum seeker document.
- Proof of residence if your address has changed.
- New banking details if you are updating them.
- Proof of unemployment if your job status has changed.
- Any other document SASSA requests.
Methods to Update Your SASSA R370 Application
There are different ways to update your application. Choose the one that is easiest for you.
- Update Online Through the SASSA SRD Website
You can update your application online by following these steps:- Go to the official SASSA SRD website: https://srd.sassa.gov.za
- Click on “Update Your Existing Application.”
- Enter your South African ID and phone number.
- Click “Submit.”
- Choose the section you want to update.
- Enter the correct details.
- Upload supporting documents if needed.
- Click “Submit.”
- Wait for a confirmation message from SASSA.
- Update via SASSA WhatsApp Number
If you cannot update online, use WhatsApp. Follow these steps:- Save the SASSA WhatsApp number: 082 046 8553.
- Open WhatsApp and start a chat.
- Type “Update Application.”
- Follow the instructions given.
- Provide your ID number and phone number.
- Update the necessary information.
- Submit your request.
- Wait for a reply from SASSA.
- Update by Visiting a SASSA Office
If online and WhatsApp options do not work, visit a SASSA office. Follow these steps:- Find the nearest SASSA office.
- Carry your ID and other required documents.
- Request an application update form.
- Fill out the form correctly.
- Attach the necessary documents.
- Submit the form to a SASSA official.
- Get a receipt or reference number.
- Wait for SASSA to process your update.
Common Problems When Updating and Solutions
- Forgotten Phone Number
- Use your ID number to verify your identity at a SASSA office.
- Provide alternative contact details.
- Banking Details Not Updating
- Ensure your bank account is active.
- Provide the correct account number and branch code.
- Use a bank-stamped statement as proof.
- Website Not Loading
- Try again later.
- Use a different browser or device.
- Clear browser cache.
- Use a strong internet connection.
- Delayed Response from SASSA
- Wait for at least 7 days.
- Contact SASSA via their toll-free number: 0800 60 10 11.
- Visit the nearest SASSA office if needed.
How Long Does It Take to Process Updates?
Processing time depends on the type of update:
- Phone number updates take 24 to 48 hours.
- Banking detail changes take up to 10 working days.
- Personal information updates take 7 to 14 days.
Tips for a Smooth Update Process
- Double-check your details before submitting.
- Use the same phone number registered with SASSA.
- Keep copies of all submitted documents.
- Follow up if there is no response within the expected time.
- Be patient, as SASSA handles many applications daily.
Conclusion
Updating your SASSA R370 application is simple if you follow the right steps. Ensure your information is accurate to avoid payment delays. Choose the method that works best for you. If you face issues, contact SASSA for help. Keeping your details up to date ensures you continue receiving your grant without problems.
