How to Withdraw Money Without an SASSA Card Using OTP?

SASSA users can withdraw their grant payments using their cards anytime. One of the easiest methods to withdraw the payment is to use the SASSA debit card. In this way, you will be free from the hassle of visiting the cash centers and standing in long lanes. However, when you are out of your card then how can you withdraw your money? Well, you can use the SASSA OTP facility for this purpose.

SASSA status check

A SASSA OTP or One Time Passcode is a temporary code that you will get on your phone that is linked with the SRD grant application. This code will allow you to take out the money from Postbank.

In this guide, I have clearly explained how to withdraw grant money without using the SASSA debit card.

What is SASSA Debit Card OTP?

A SASSA debit card OTP is a short and temporary code for the SASSA beneficiaries so they can withdraw the SASSA grant cash from the Potsbank.

If you do not have access to your SASSA prepaid card then you can use the alternative way to take money out from your bank’s ATM. This is called SASSA OTP which will allow you to access your bank account even when you do not have your card.

However, for this purpose, you must have your mobile phone access to get the OTP or you can not withdraw the cash payment from an ATM.

How to Withdraw SASSA Grant Cash Without Using SASSA Debit Card?

Requirements for Withdrawing Money Using OTP

To withdraw your SASSA grant without a debit card, you must have:

• A registered mobile number linked to your SASSA grant application
• Access to SMS messages to receive the OTP
• A valid South African ID document or Smart ID card
• Access to a Postbank branch or a participating ATM

Step-by-Step Guide to Withdraw Money Without a SASSA Card

Step 1: Request an OTP

1. Dial the official SASSA helpline at 0800 60 10 11 or visit your nearest SASSA office.
2. Request to withdraw your grant payment using an OTP.
3. SASSA will send a unique OTP to your registered mobile number.
4. The OTP is valid for a limited time, usually for a few minutes, so ensure you use it promptly.

Step 2: Visit a Postbank or ATM

1. Go to a Postbank branch or an ATM that supports cardless withdrawals.
2. If visiting Postbank, speak to a teller and present your South African ID.
3. Provide the OTP you received via SMS.
4. The teller will verify the details and process your withdrawal.

Step 3: Withdraw Cash

• Once your OTP is verified, you will receive the exact amount of your SASSA grant payment.
• Ensure you collect the cash and receipt for record-keeping.
• If withdrawing from an ATM, follow the on-screen instructions to enter your OTP and withdraw your funds.

Tips

• The OTP is only valid for a single withdrawal.
• Ensure your mobile number is updated with SASSA to receive the OTP without issues.
• Avoid sharing your OTP with anyone to prevent fraud.
• If your phone number is lost or changed, visit the nearest SASSA office to update your contact details.

Alternative Methods to Withdraw SASSA Money Without a Card

If you are unable to use the OTP method, consider these alternatives:

1. Bank Account Withdrawal: If your SASSA grant is deposited into your bank account, you can withdraw it using your bank’s mobile banking app or cardless withdrawal services.
2. Retail Stores and Supermarkets: Some retail stores, such as Pick n Pay and Shoprite, allow SASSA beneficiaries to withdraw cash from their grants by providing their ID and verifying their details.
3. Cash Send or eWallet Services: Some banks offer services where you can send money to yourself using mobile banking and withdraw it at an ATM without a card.

Conclusion

Losing your SASSA card does not mean you cannot access your grant payments. By using the OTP method, you can safely withdraw your funds from Postbank or participating ATMs. Always keep your registered mobile number updated to ensure you receive OTPs without any issues. If you face any difficulties, contact SASSA customer support for assistance.