What Does “Incomplete Application Saved” Mean?

After submitting your SASSA SRD grant, you will see different types of SASSA statuses according to your application progress. One such status is “Incomplete Application Saved”. 

When you get this status, you need to understand what it means and what is the next process to adapt.

With the help of the SASSA status check, you can stay updated with your real-time application status always.

What Does “Incomplete Application Saved” Mean?

This status means that:

“Your application has been saved as an incomplete application. You can return to your application at any point in time.”

This means your SRD grant application has been submitted to SASSA and it is saved in the database but it is incomplete. There may be some documents missing, your bank details missing or your contact information missing or incomplete.

How to Rectify Incomplete Application Saved Status Issue?

If your SASSA SRD grant status shows “Incomplete Application Saved”, it indicates that your application is missing some vital information or documentation. To move forward and complete the process, follow these steps:

1. Log into the SASSA SRD Website

1. Visit the official SASSA SRD grant application portal: https://srd.sassa.gov.za.
2. Click on the ‘Application Status’ tab.

2. Review Your Application Details

1. Enter your South African ID number and phone number linked to your application.
2. Check your application for missing or incomplete sections:
   1. Banking details: Ensure your bank account information is accurate.
   2. Contact information: Verify your phone number and email address.
   3. Supporting documents: Ensure all required documents (e.g., proof of income or affidavit) are uploaded.

3. Provide Missing Details

1. If prompted, update the missing details directly on the portal:
2. Use the ‘Update Application’ option for banking or contact details.
3. Upload any missing documents in the ‘Upload Documents’ section.

4. Resubmit Your Application

1. Once all required information is complete, click on the ‘Submit’ button to finalize your application.
2. Ensure you receive a confirmation message or email indicating your application has been updated successfully.

5. Verify the Status Again

1. Wait 24–48 hours for the system to process your updates.
2. Recheck your SASSA SRD status on the portal or via WhatsApp to ensure it no longer displays “Incomplete Application Saved.”

6. Contact SASSA Support (If Necessary)

If you are unable to resolve the issue online, contact SASSA directly for assistance:

1. SASSA Helpline: 0800 60 10 11
2. Email: g[email protected]
3. Visit your nearest SASSA office with your application reference number and supporting documents.

F.A.Q

What does “Incomplete Application Saved” mean?

It means your SRD grant application is missing crucial information or documents.

How can I fix an “Incomplete Application Saved” status?

Log in to the SASSA portal, update missing details, and resubmit your application.

What could be missing in my application?

Missing bank details, contact information, or required documents could be the cause.

Will my application be processed if it shows “Incomplete Application Saved”?

No, your application cannot be processed until all details are completed.

How long does it take for my status to update after I fix the issue?

It may take 24–48 hours for your status to reflect the updates.

Conclusion

It is a must process to submit your incomplete details to SASSA before you get the SASSA grant. You can submit these details anytime. However, you can not collect the R370 amount if your application is incomplete.